The TXU Australia chart shows a map of Australia. TXU's energy delivery business has incentive-based regulation. The electric delivery system has 26,000 electric distribution line miles, which deliver 2.1 terawatt-hours annually. The natural gas delivery system has 5,000 miles of gas distribution pipeline and delivers over 35 billion cubic feet annually. The retail energy business serves 437,000 gas customers and 543,000 electric customers. It has 1,280 megawatts of generation capacity and a 966-megawatt master hedge agreement. Growth drivers are projected electric demand growth of 2.8%, projected gas growth of 3.7%, and a business that is 65% regulated.

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TXU Australia

Scale, experience, and skill put TXU Australia in the forefront of developments in Australia’s competitive electricity and natural gas markets. We have fully implemented our business model with power production, portfolio management, retail customers, and energy delivery service.

We supply electricity and natural gas services to over one million customers in Australia. Successful marketing and customer service drove electricity sales growth of 29 percent and gas customer growth of 2.3 percent in 2002.

In response to complete electricity and gas customer choice introduced in Victoria in 2002, we launched TXU Life Energy products. Now families, couples, singles, and senior citizens can choose from a number of flexible gas and electricity plans to suit their current household and lifestyle. We also launched the first monthly bill in Australia that combines electricity and gas charges. These products and a targeted marketing campaign helped us acquire a significant number of dual-fuel, high-value customers in 2002 and generated a large proportion of the residential customer gains in Victoria.